All orders are processed with care to ensure quality and accuracy.
During peak periods, processing times may be slightly longer, but we always aim to dispatch orders as quickly as possible.
Once received, delivery typically takes 7–15 business days, depending on your location and courier network conditions.
Please note that delivery times are estimates and may vary due to factors outside our control, such as courier delays, weather conditions, or peak shipping seasons. However, we will always try our best to make this time as short as possible.
We primarily ship orders using Aramex.
In the future, we may also make use of other reputable courier partners to ensure efficient and reliable delivery.
Once your order has been shipped, you will receive a tracking number via email.
You can track your shipment using the Aramex tracking page:
https://storetodoor.aramex.co.za/Home/TrackShipment
Tracking information may take up to 24–48 hours to become active after dispatch.
While we make every effort to meet delivery estimates, delays may occasionally occur. If your order is taking longer than expected, please rest assured that it is on its way, and our team is available to assist if needed.
Please ensure that all shipping details are correct at checkout. We cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.
If you have any questions about your order or shipping status, please contact our support team and we’ll be happy to help. info@opulency.co.za
Opulency™ is a luxury beauty and wellness brand from South Africa. Our focus is to provide customers with hand-selected beauty and skincare products.
All transactions are processed securely through Yoco, South Africa's most trusted payment gateway. Trusted by 200,000+ South African businesses.
Regihealth trading as Opulency™
Business Reg: 2017/21980/07
info@opulency.co.za
